chevron_left menu MENU
  • chevron_right
  • chevron_right
  • chevron_right
  • chevron_right
chevron_right
close
FAQ

Jabra GN9125 Duo Flex NC

All support content
All support content

How to connect my Jabra GN9120 EHS / GN9125 EHS with Alcatel IP Touch 4028, 4038, 4068

share Share

Prerequisites

Prerequisite:

Jabra GN9120 EHS + Jabra Link 14201-09
Jabra GN9125 EHS + Jabra Link 14201-09

In combination with one of the following phones:

  • IP Touch 4028
  • IP Touch 4038
  • IP Touch 4068

Connection:

Connect the MSH connection cable to the base of the Jabra GN912x EHS as follows:

 

2 modular plugs (RJ10+RJ45)

 

2-sided end: Insert the RJ45 into the socket identified with "AUX" and the RJ10 into the socket identified with the “phone” symbol on the base.

2-fold Y-coupling end: Insert the 3.5 mm phone jack into the headset interface and the RJ12 into the bell socket of the phone. The additional socket on the Y coupling remains free in the case of connection to an IP phone!

Base setup:

The adjustment controller on the base must be set to "A".

 

EHS setup:

The Jabra GN912x must support and be set up on MSH EHS.


You can check or set it up as follows:

  1. Place the headset on the base.
  2. Then press the PLUS and MINUS buttons simultaneously for 6 seconds until the online display on the headset starts to flash.
  3. The base will now display to you the EHS currently installed. The online light indicates "MSH", the pulsating light indicates "RHL", the MUTE light "DHSG" and the battery display "AEI".




  4. With the PLUS or MINUS buttons, you can now switch between the different EHS types
  5. To confirm the EHS has successfully installed, the phone automatically switches back to charge mode after approx. 10 seconds.

 

Microphone level setup:

  1. Please call someone with the headset.
  2. You must now simultaneously press the PLUS and MINUS buttons on the headset which immediately produces a signal tone.

  3. You can now increase the microphone volume with PLUS or decrease the volume with MINUS.
  4. To confirm, after approx. 15 seconds a low signal tone sounds in the background. The settings are then automatically saved.

 

Phone setup with system software 9.xx and higher:

Settings are no longer required for using the headset on the phone. After correctly adapting the phone plug, a headset symbol must now appear in the “phone display”. Should the headset symbol not appear, please check the following settings:

Menu > Settings > Phone > Phone plug > Activate/select headset.

 

Phone setup with system software below 9.xx:

Important: The "Force Headset" function should not be activated on the phone, as otherwise it will not be possible to accept external calls!

Menu > Settings > Phone > Phone plug > Force headset OFF

Menu > Settings > Phone > Socket > Activate headset

 

Dial tone signal transfer / phone setup:

Important: The dial tone signal in the headset is only transmitted if one of the following call tones has been selected on your phone Standard / Classic / Cold River / Dooing-Dooing . > Menu > Settings > Dial tone > Internal / External

In the event that you still do not have a dial tone signal transfer despite setting the correct ring tone, check the following settings:

Menu > Settings > Phone > Internal/External > other options

No tone, Progressive, Bleep tones > all items must be set to "OFF".

Calls over the headset can be connected/forwarded as follows:

Dial phone number > the following now appears in the phone display "transfer" > now press the appropriate function button next to the phone display > when connected you must now end the call using the button identified with the "handset".

Was this useful?
Help us get better
Thank you for your feedback. We value your input.
Was this useful loader